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Guide on How to Book 2Go Travel and Superferry Tickets Online

Booking online is one feature available for 2Go Travel Superferry clients, enabling them to book and get their tickets in the confines of their homes or offices.

For those who need assistance, this tutorial aims to help them do their ticket reservation, booking and paying their 2Go Travel tickets thru the online booking facility of 2Go Travel.

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Upon confirmation of your ticket payment, you will receive an eTicket Itinerary Receipt. Keep this as you will hand this over to the 2Go Travel team when you board the 2Go Travel shipping vessels.

How to Book with 2Go Travel Superferry

Before proceeding with the Online Booking Steps, be ready with the following:

  • Port of origin (port where you will board the ship)- example: Manila
  • Destination (your port of call)- example: Cebu
  • Date of your travel
  • Credit card or ATM debit card- you need to pay thru ATM or credit card when doing online booking at 2Go Travel website. You cannot book online if you don’t have any of these two mode of payment

If you don’t have ATM card or credit card, your other options of getting your 2Go ticket is either going to 2Go ticket offices or their accredited travel agents.

Do you have everything? Let us start.  .  .

To do your online ticket booking, log on to 2Go Travel website: travel.2go.com.ph

Step 1: 2Go Travel Superferry Online Booking

  • Choose your origin on the dropdown menu
  • Then, select your destination
  • Pick-out your preferred departure or sailing date– you will see the dates, time and name of the ship that will take you to your destination
  • Number of persons– as a default 1 is already in the tab. No need to modify this if you are alone. Change this if you will be booking for more than 1 passenger.
  • With Meal” is not clickable as a meal is automatically included in your ticket
  • W/ Insurance? This depends on you. By clicking ”yes”, you want to travel with insurance and you will be paying extra for the 2Go Travel insurance. Click “no” if you don’t want to get the travel insurance.
  • With Linen”? UPDATED October 2016: This is no longer optional but already a part of the cost of booking a 2Go Travel ticket.

Superferry_Online_Booking_Step_1

After filling up all required information, click BOOK NOWA new page will load, got the right bottom portion and tick OK.

Step 2: Booking Online with 2Go Superferry 

  • Accommodation: Here you can check the 2Go Travel ship accommodation you would like to get for your trip.

 Available accommodations on 2Go ships are: Super Value Class, Tourist Class, Mega Value Class, Cabin,  Stateroom, Business Room. The cheapest is the Super Value Class.

  • Specify the ship accommodations of your choice by clicking the “circle” at the side of the accommodation. You will then see the total amount you will be paying for your ticket. This already include the taxes and fees.

Step_2_Select_Accommodation

If the total amount shown is fine with you, click CONTINUE.

Step 3: Online Booking with 2Go Travel

  • You need to fill-out completely all the Passenger Information on this page: last name, first name, middle initial, gender, age.

 Step_3-_Fill-out_Complete_Personal_Information

In case that the passenger is a Senior Citizen, the OSCA ID number should be also typed in the space under OSCA ID. This is needed so the senior citizen can avail of the discount due to them.

  • Move downward to the bottom and tick CONTINUE. 
  • A confirmation page will appear. Check if the Passenger data and Total Fare is correct. 

Step 3 Confirmation_of_Passenger_and_Fare_Details

Once all the details are confirmed, go to the bottom of the page and click CONTINUE.

On departure date, the Senior Citizen has to present his/her ID to the crew upon boarding the ship. The passenger has to pay back the given discount if he/she fails to show the Senior Citizen ID.

 Step 4: Superferry Online Booking

The new page is the Contact Information Page. You need to type here your contact information. Double check if the data is correct. If the details are accurate, scroll down and you will see Optional Questions which you can answer if you like to.

Going down to the bottom, tick the button besides the statement “I agree to 2Go eTicket Terms and Conditions”.

Step_4-Contact_Information & eTicket Agreement

After ticking, click CONFIRM.

Step 5: 2Go Online Ticket Booking

  • The new page is where you will see the Payment Option for your 2Go eTicket booking.
  • Choose whether to pay your eTicket thru credit card or ATM card by ticking the “circle” at their side.
  • Then, click CONTINUE

Step_5_Ticket Payment Option

New PAYMENT PAGE will pop up

In the sample I book using the ATM card so it is stated in the page that the Weepay Payment solution is for ATM card transaction only.

Review the Amount to be debited from your ATM card. If all is fine, click CONTINUE.

Review_Ticket Payment Amount

A new page will load where you have to input your ATM card numbers which you can find at the front of your ATM. Just follow the instruction in this page.

Once payment is successful, you will received the eTicket Itinerary Receipt in your email.

 

How to Get the eTicket from 2Go Travel

After payment is completed, your eTicket Itinerary Receipt will be send to the email address you indicated in the Contact Information Section during booking. So it is very important to double-check all the information you provided in your 2Go online ticket booking.

You need to download the eTicket Itinerary and print it. This has to be presented upon boarding the ship together with the documents below. 

For the protection of the true owner of the credit card or ATM card, 2Go Travel requires the documents  below to be shown to the 2Go Team upon boarding the ship:

Documents Required for ATM Transactions

  • 2 copies of the originally signed eTicket Itinerary Receipt
  • A valid ID of the passenger

Requirements for Credit Card Transactions

  • 2 copies of the eTicket Itinerary Receipt (originally signed by the Credit Card owner and the Passenger/s)
  • Photocopy of a valid ID of the Credit Card holder
  • Photocopy of the credit card used in purchasing the ticket- ONLY the front portion
  • Photocopy of Passenger’s valid ID

Note: 2Go has the right to refuse boarding if passengers cannot present the documents upon request.

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Comments

  1. hermilo torres says:

    Good day maam/sir gusto ko pung mag online booking kaso wla po akung Atm o Credit card..Ang gusto ku po na maka pag reserve ng 2go tcket.ano po ang dpit gawin.

  2. i love 2go travel

  3. Magkano po pabook Manila to zamboanga??

  4. travel date january 15 2017

  5. abner cajudo says:

    Hi,
    Me and my family are scheduled to go to Boracay from batangas on the 17th of Aug to the 20th of Aug, 2017. But I noticed that the Ferry doesn’t have schedule on those date. Can you please help me?

    Abner

  6. pilar s. licup says:

    I wld like to book online sa 2Go Travel pero d po aq makaopen. Pasensiya na po gumising talaga ako ng maaga para magpabook online para sigurado but until now talaga d ako makapasok. I tried to call on landline kaya lang 9 am pa kayo open. Baka lang po maubusan ako ng slots, nakakastress, kanina pa po ako. 5am. Thank you.

    Happy Chinese New Year!!!

  7. booking

  8. hi..

    magkanu po bayad sa electric bike 3 wheels manila to iligan/mindanao??

    Thanks

  9. emmanuel ilao says:

    2go needs to have cell numbers so that travellers most of whom do not have access to landlines can inquire their concerns when they encounter problems with bookings and schedules.

  10. My promo pb may po ang uwi mla. To cagayan de oro 875.00 po ang pro puede pb

  11. Tanung k lang po kng puede pb ung promo

  12. Christel says:

    Hi I just want to ask. May promo PO ba kayo para SA March 2017, at staka how much PO? March 28 PO Manila to Dumaguete.

  13. Hello, i forgot to print my E-ticket Itinerary Receipt, paid via credit card. What should i do? where can i find my e-ticket itenerary receipt? i didn’t receive an e-mail, and the amount was already billed to my credit card amount. please help. TNX

  14. Rachelle kang says:

    Please send to me schedule for april manila to ozamis fare..thank you..

  15. Maam,sir may promo po b kau itong darating na april 28 manila to coron

  16. Magkanu napoh Manila to CDO?

  17. Hello, is the senior discount only available for PHP citizens ? I am Canadian and do not have an OSCA ID.
    I will be travelling by ferry from Manilla to Bacolod return later this year.

    Thanks
    NG.

  18. Good day

    I would like to avail for manila to cebu promo this coming april 22,2017

  19. Marivic Trias says:

    Hello there,

    We booked our ticket last April 19, 2017 but have not received the eticket itinerary in my email but we have received a confirmation email that the payment has been processed. Are there other ways to get the itinerary receipt?

    Thanks

  20. Jean-Louis R. LE CAM says:

    I booked and paid a 2 GO Cebu Manila ticket . I got the confirmation of my payment but not the e ticket. What can I do to get my e ticket ?

  21. Jacqueline Daumar dua says:

    Gud day sir & madam
    Pwedi po ba Na mag pa reserve ng promo ticket Sa month of June

  22. Hello good day po pwd pa avail ng promo on september?

  23. Vanessa says:

    Pano marefund yung ticket ko purchase online and the payment is through credit card. I end up buying new ticket at the port coz the teller will not accept a photo of the letter signed by the credit card holder. Please notify me ASAP.

  24. Hello regarding po sa online payment talaga po bang matagal yong transaction kasi po na enter ko na po yong atm card no.at password kaso 1hour na po akong naghintay wala pa din.

  25. Me promo po bah nga superferry this coming august 6 2017

  26. Good day.. how much the ticket from puerto to manila?

  27. Good day, how much the ticket from manila to nasipit?

  28. Ernesto gedalanga jr. says:

    if the owner of the credit card is the passenger do I need to photocopy the credit card?

  29. please send august 25 ticket fare from cagayan de oro to manila and vice versa

  30. Good Day!how much the ticket frommanila to iloilo?

  31. Good day! how much the ticket from manila to iloilo november promo?

  32. Arlene Aguirre says:

    Hi. I just bought ticket online last night. But until nowi havent received my itenirary ticket. What happened? What should i do? I need this ticket tomorrow. Thanks

  33. eDWIN u nAVARRO says:

    Dear All..

    Please let me know if there is any promotion available plain ticket from Manila to Iloilo back and fort On November 2017, please let me know how much
    2 Adult & 1 kids please send to my mail
    Dept Date: Nov.15,2017
    Return Date: Nov. 20, 2017

  34. eDWIN u nAVARRO says:

    Dear All..

    Please let me know if there is any promotion available plain ticket from Manila to Iloilo back and fort On November 2017, please let me know how much

  35. good afternnon po … pwedi po pa reserve 4 nah ticket .. manila to bacolod .. peru panu po byaran ..kci dito ako ngayon bicol ..ito po yung # ko .. 09095832900 .. kc kailangan tlaga mka kuha ng ticket ei ..mahirap kc mag book online … kci wala akong credit card .. salamat po ..paki inform nlang po kung paano bayaran at mag book hndi via online ?? salamat ..sana ma inform aku ngayon ..

  36. good day po. pag bumili ng ticket online using ATM kailangan ipakita ang e ticket na my signature.
    paano po kung ako yung bumili ng ticket sa kanya gamit ang ATM ko at taga gensan ako., at yung passenger is from manila. paano nya po ma present ang Original E ticket na my signature ko? thank you

  37. LAILANIE GEROLA says:

    How to avail promo list

    • Walang promo po ngayon. Please like our Facebook page pra po makatanggap po kayo ng notification every time magpost p[o kami sa FB ng promo or ship schedule and ticket price.

  38. Regina Soriano says:

    May promo po ba ng December Batangas port to Caticlan? alis po ng Dec. Sat. Dec 23 4 am?

  39. CHA CHA PONTING says:

    Good evening po.. Magkano po ang ticket dumaguete to manila?

  40. CHA CHA PONTING says:

    Good evening po…. may promo ticket po ba ngayong 3rd week ng October?

  41. jose abiera says:

    inquiry lang:
    1. Saan ang pinakamalapit ng 2go office from villamor air base?
    2. Ano ang mga requirements para maibiyahe ko ang aking commuter van mula manila papuntang cebu?
    3. Magkano magagastos ko if I travel either on oct 13 or 15?

  42. niÑo concepcion says:

    di po ba pwdi sa bayad center nalang magbayad

  43. irish gungob says:

    Good day po may promo po ba ngyong nov. 2017??

  44. Dear Maam,

    Please give me a quote on the following:
    2 adults
    1 kid – 6 years old
    2 kids – 4 years old

    Travel Date : Dec. 22, 2017
    Return Date : Dec 28, 2017

    Please consider in two option
    option 1 economy offer
    option 2 cabin offer

    Looking forward of your immediate response.

    Sherly

  45. Good day se’r and ma’am, may promo po ba kayo 1stweek of february?..

  46. earl jones rasco says:

    magkano ba ang bayad kung may dala kang sasakyan manila to Bacolod?

  47. john alexis favila says:

    Hello po updated padin po ba yung promo as of now?

  48. December 28 po pa book ako how much?

  49. hello good morning magkano po ba ticket cebu to cagayan de oro

  50. joseph alvarando says:

    paano ba magpabook dito?

  51. saan po b pwde mgpa print ng ticket bumili po kc aq s Zamboanga reservation # lng binigay skin sbi nxa mgpa print dw aq s 2go agency, ayw nmn nla mg print kc dw d aq doon bumili? saan po b pwde mgpa print?

  52. Is there any promo for sailing this january?how to avail it?

  53. should you have an schedule on next monday or sunday and how can I apply booking ticket and

  54. Hi, regarding ATM payments, I have RCBC ATM, kelangan ko po ba muna i-print ang transaction details before ako magbayad sa ATM? Or may option ba sa ATM machine na other payments. May charge ba sa ATM or the same lang xa dun sa lalabas sa total payment sa transactions? Thanks po sa sagot.

  55. Benito b. Jalandoon,iii says:

    Pag cash payment po avail din sa promo?

  56. rolly.bermudo says:

    Maam/ sir, magkano po tiket ngayun pa dumaguete

  57. Chona hari-on says:

    Maam/sir,magkano po ang ticket pa iloilo

  58. juvelen catulong says:

    Please give me your contract # please I want to book

  59. Maricel tabiano says:

    Sir maam magkanu poh promo ticket nyo ngaung May 15 manila going cebu?

  60. Maam sir how much po manila to dipolog city for june 17?

  61. Ma.Doremi Sarmiento says:

    Good day..please send me promo ticket for 1adult and 1 child 6 yrs old…For 2GO tavel MEGA..Leaving May 30 or June 1,2018.. 4pm…

  62. rachel absalon says:

    GUSTO KO PO MAG AGENT SA 2go travel.paano po ba

  63. Irene RUlona says:

    Pa book po July.. Manila to iloilo. Ty

  64. johairiah abubacar says:

    is this promo are still available?last week of september?thanks!!!

  65. lilibeth tabugan says:

    hello can you email your this coming promo on dec. we are travelling to manila from iloilo with our car. thank you.

  66. Michael cabildo says:

    hello good day,
    may promo poh ba kayo sa December 23,2018 manila to dumaguete ?

  67. Hi anong oras PO aalis ang barko from ozamis to manila sa September 21

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