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Guide on How to Book 2Go Travel and Superferry Tickets Online

By 173 Comments

Booking online is one feature available for 2Go Travel Superferry clients, enabling them to book and get their tickets in the confines of their homes or offices.

For those who need assistance, this tutorial aims to help them do their ticket reservation, booking and paying their 2Go Travel tickets thru the online booking facility of 2Go Travel.

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Upon confirmation of your ticket payment, you will receive an eTicket Itinerary Receipt. Keep this as you will hand this over to the 2Go Travel team when you board the 2Go Travel shipping vessels.

How to Book with 2Go Travel Superferry

Before proceeding with the Online Booking Steps, be ready with the following:

  • Port of origin (port where you will board the ship)- example: Manila
  • Destination (your port of call)- example: Cebu
  • Date of your travel
  • Credit card or ATM debit card- you need to pay thru ATM or credit card when doing online booking at 2Go Travel website. You cannot book online if you don’t have any of these two mode of payment

If you don’t have ATM card or credit card, your other options of getting your 2Go ticket is either going to 2Go ticket offices or their accredited travel agents.

Do you have everything? Let us start.  .  .

To do your online ticket booking, log on to 2Go Travel website: travel.2go.com.ph

Step 1: 2Go Travel Superferry Online Booking

  • Choose your origin on the dropdown menu
  • Then, select your destination
  • Pick-out your preferred departure or sailing date– you will see the dates, time and name of the ship that will take you to your destination
  • Number of persons– as a default 1 is already in the tab. No need to modify this if you are alone. Change this if you will be booking for more than 1 passenger.
  • “With Meal” is not clickable as a meal is automatically included in your ticket
  • W/ Insurance? This depends on you. By clicking ”yes”, you want to travel with insurance and you will be paying extra for the 2Go Travel insurance. Click “no” if you don’t want to get the travel insurance.
  • “With Linen”? UPDATED October 2016: This is no longer optional but already a part of the cost of booking a 2Go Travel ticket.

Superferry_Online_Booking_Step_1

After filling up all required information, click BOOK NOW. A new page will load, got the right bottom portion and tick OK.

Step 2: Booking Online with 2Go Superferry 

  • Accommodation: Here you can check the 2Go Travel ship accommodation you would like to get for your trip.

 Available accommodations on 2Go ships are: Super Value Class, Tourist Class, Mega Value Class, Cabin,  Stateroom, Business Room. The cheapest is the Super Value Class.

  • Specify the ship accommodations of your choice by clicking the “circle” at the side of the accommodation. You will then see the total amount you will be paying for your ticket. This already include the taxes and fees.

Step_2_Select_Accommodation

If the total amount shown is fine with you, click CONTINUE.

Step 3: Online Booking with 2Go Travel

  • You need to fill-out completely all the Passenger Information on this page: last name, first name, middle initial, gender, age.

 Step_3-_Fill-out_Complete_Personal_Information

In case that the passenger is a Senior Citizen, the OSCA ID number should be also typed in the space under OSCA ID. This is needed so the senior citizen can avail of the discount due to them.

  • Move downward to the bottom and tick CONTINUE. 
  • A confirmation page will appear. Check if the Passenger data and Total Fare is correct. 

Step 3 Confirmation_of_Passenger_and_Fare_Details

Once all the details are confirmed, go to the bottom of the page and click CONTINUE.

On departure date, the Senior Citizen has to present his/her ID to the crew upon boarding the ship. The passenger has to pay back the given discount if he/she fails to show the Senior Citizen ID.

 Step 4: Superferry Online Booking

The new page is the Contact Information Page. You need to type here your contact information. Double check if the data is correct. If the details are accurate, scroll down and you will see Optional Questions which you can answer if you like to.

Going down to the bottom, tick the button besides the statement “I agree to 2Go eTicket Terms and Conditions”.

Step_4-Contact_Information & eTicket Agreement

After ticking, click CONFIRM.

Step 5: 2Go Online Ticket Booking

  • The new page is where you will see the Payment Option for your 2Go eTicket booking.
  • Choose whether to pay your eTicket thru credit card or ATM card by ticking the “circle” at their side.
  • Then, click CONTINUE

Step_5_Ticket Payment Option

New PAYMENT PAGE will pop up

In the sample I book using the ATM card so it is stated in the page that the Weepay Payment solution is for ATM card transaction only.

Review the Amount to be debited from your ATM card. If all is fine, click CONTINUE.

Review_Ticket Payment Amount

A new page will load where you have to input your ATM card numbers which you can find at the front of your ATM. Just follow the instruction in this page.

Once payment is successful, you will received the eTicket Itinerary Receipt in your email.

 

How to Get the eTicket from 2Go Travel

After payment is completed, your eTicket Itinerary Receipt will be send to the email address you indicated in the Contact Information Section during booking. So it is very important to double-check all the information you provided in your 2Go online ticket booking.

You need to download the eTicket Itinerary and print it. This has to be presented upon boarding the ship together with the documents below. 

For the protection of the true owner of the credit card or ATM card, 2Go Travel requires the documents  below to be shown to the 2Go Team upon boarding the ship:

Documents Required for ATM Transactions

  • 2 copies of the originally signed eTicket Itinerary Receipt
  • A valid ID of the passenger

Requirements for Credit Card Transactions

  • 2 copies of the eTicket Itinerary Receipt (originally signed by the Credit Card owner and the Passenger/s)
  • Photocopy of a valid ID of the Credit Card holder
  • Photocopy of the credit card used in purchasing the ticket- ONLY the front portion
  • Photocopy of Passenger’s valid ID

Note: 2Go has the right to refuse boarding if passengers cannot present the documents upon request.

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Comments

  1. Good day maam/sir gusto ko pung mag online booking kaso wla po akung Atm o Credit card..Ang gusto ku po na maka pag reserve ng 2go tcket.ano po ang dpit gawin.

    Reply

  5. Hi,
    Me and my family are scheduled to go to Boracay from batangas on the 17th of Aug to the 20th of Aug, 2017. But I noticed that the Ferry doesn’t have schedule on those date. Can you please help me?

    Abner

    Reply

  6. I wld like to book online sa 2Go Travel pero d po aq makaopen. Pasensiya na po gumising talaga ako ng maaga para magpabook online para sigurado but until now talaga d ako makapasok. I tried to call on landline kaya lang 9 am pa kayo open. Baka lang po maubusan ako ng slots, nakakastress, kanina pa po ako. 5am. Thank you.

    Happy Chinese New Year!!!

    Reply

  9. 2go needs to have cell numbers so that travellers most of whom do not have access to landlines can inquire their concerns when they encounter problems with bookings and schedules.

    Reply

  12. Hi I just want to ask. May promo PO ba kayo para SA March 2017, at staka how much PO? March 28 PO Manila to Dumaguete.

    Reply

  13. Hello, i forgot to print my E-ticket Itinerary Receipt, paid via credit card. What should i do? where can i find my e-ticket itenerary receipt? i didn’t receive an e-mail, and the amount was already billed to my credit card amount. please help. TNX

    Reply

  17. Hello, is the senior discount only available for PHP citizens ? I am Canadian and do not have an OSCA ID.
    I will be travelling by ferry from Manilla to Bacolod return later this year.

    Thanks
    NG.

    Reply

  19. Hello there,

    We booked our ticket last April 19, 2017 but have not received the eticket itinerary in my email but we have received a confirmation email that the payment has been processed. Are there other ways to get the itinerary receipt?

    Thanks

    Reply

  20. I booked and paid a 2 GO Cebu Manila ticket . I got the confirmation of my payment but not the e ticket. What can I do to get my e ticket ?

    Reply

  21. Gud day sir & madam
    Pwedi po ba Na mag pa reserve ng promo ticket Sa month of June

    Reply

  23. Pano marefund yung ticket ko purchase online and the payment is through credit card. I end up buying new ticket at the port coz the teller will not accept a photo of the letter signed by the credit card holder. Please notify me ASAP.

    Reply

  24. Hello regarding po sa online payment talaga po bang matagal yong transaction kasi po na enter ko na po yong atm card no.at password kaso 1hour na po akong naghintay wala pa din.

    Reply

  28. if the owner of the credit card is the passenger do I need to photocopy the credit card?

    Reply

  32. Hi. I just bought ticket online last night. But until nowi havent received my itenirary ticket. What happened? What should i do? I need this ticket tomorrow. Thanks

    Reply

  33. Dear All..

    Please let me know if there is any promotion available plain ticket from Manila to Iloilo back and fort On November 2017, please let me know how much
    2 Adult & 1 kids please send to my mail
    Dept Date: Nov.15,2017
    Return Date: Nov. 20, 2017

    Reply

  34. Dear All..

    Please let me know if there is any promotion available plain ticket from Manila to Iloilo back and fort On November 2017, please let me know how much

    Reply

  35. good afternnon po … pwedi po pa reserve 4 nah ticket .. manila to bacolod .. peru panu po byaran ..kci dito ako ngayon bicol ..ito po yung # ko .. 09095832900 .. kc kailangan tlaga mka kuha ng ticket ei ..mahirap kc mag book online … kci wala akong credit card .. salamat po ..paki inform nlang po kung paano bayaran at mag book hndi via online ?? salamat ..sana ma inform aku ngayon ..

    Reply

  36. good day po. pag bumili ng ticket online using ATM kailangan ipakita ang e ticket na my signature.
    paano po kung ako yung bumili ng ticket sa kanya gamit ang ATM ko at taga gensan ako., at yung passenger is from manila. paano nya po ma present ang Original E ticket na my signature ko? thank you

    Reply

    • Walang promo po ngayon. Please like our Facebook page pra po makatanggap po kayo ng notification every time magpost p[o kami sa FB ng promo or ship schedule and ticket price.

      Reply

  41. inquiry lang:
    1. Saan ang pinakamalapit ng 2go office from villamor air base?
    2. Ano ang mga requirements para maibiyahe ko ang aking commuter van mula manila papuntang cebu?
    3. Magkano magagastos ko if I travel either on oct 13 or 15?

    Reply

  44. Dear Maam,

    Please give me a quote on the following:
    2 adults
    1 kid – 6 years old
    2 kids – 4 years old

    Travel Date : Dec. 22, 2017
    Return Date : Dec 28, 2017

    Please consider in two option
    option 1 economy offer
    option 2 cabin offer

    Looking forward of your immediate response.

    Sherly

    Reply

  51. saan po b pwde mgpa print ng ticket bumili po kc aq s Zamboanga reservation # lng binigay skin sbi nxa mgpa print dw aq s 2go agency, ayw nmn nla mg print kc dw d aq doon bumili? saan po b pwde mgpa print?

    Reply

  54. Hi, regarding ATM payments, I have RCBC ATM, kelangan ko po ba muna i-print ang transaction details before ako magbayad sa ATM? Or may option ba sa ATM machine na other payments. May charge ba sa ATM or the same lang xa dun sa lalabas sa total payment sa transactions? Thanks po sa sagot.

    Reply

  61. Good day..please send me promo ticket for 1adult and 1 child 6 yrs old…For 2GO tavel MEGA..Leaving May 30 or June 1,2018.. 4pm…

    Reply

  65. hello can you email your this coming promo on dec. we are travelling to manila from iloilo with our car. thank you.

    Reply

  70. Hi po ano pong kailangan dalhin pag nagpa book sa mismong ticketing area may kailangan pa po ba o derecho na fill up thanks..

    Reply

  71. May byahe po ba sa april 22 2019 magkano po ang ticket manila to iligan.. mag bobook po sana ako pls rply asap!

    Reply

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