2Go Travel ships transport passengers from/ to Manila and from/to Batangas. For the information of our readers, we are posting the ship schedules, sample ticket rates and promo fare announcement here in our website: 2gopromoticket.com. These updates are also shared via our Facebook: 2Go Promo Ticket.
We oftentimes receive inquiries on updated boat trip schedule, promo tickets, cancellation of trips and other questions. On these concern, we advised travelers to call the ship hotline number at (02) 528 7000. The Superferry 2Go Customer Support Rep is the best person who can answer your queries.
However, here are some frequently asked questions which we can provide answers. We hope that this can help other Biyaheros who have the same inquiries.
How do I know when there is 2Go Travel promo fare?
Most of the time, Superferry promos are announced a day prior to a Philippine holiday or special event. As soon as a 2Go sale ticket is announced, we are sharing this on our Facebook page: 2Go Promo Ticket.
In the recent promos, booking is only good for one day, so, if you want to be updated on boat promos, LIKE and FOLLOW us in FB.
A ticket sale was announced in our post but according to booking offices there is no promo. Is the published promo not true?
As what we have repeatedly stated in our posts, 2Go Travel Superferry sale tickets can only be availed by calling the hotline (02) 528 7000 or book tickets online at www.travel.2go.com.ph. Promo fares are not distributed to booking offices because of its’ limited availability. Most of the time, booking for 2Go promo tickets can be done within 1-2 days.
We are advising our readers to be always prepared for promo announcement if you want to get the cheap boat fares. In our posts, we also provide other details on how the promo can be availed as well as selling dates of the promo.
How much is the fare of children and infants on 2Go boats?
Children below 2 years old and below and whose height is less than 1 meter are considered infants, and charged only P205 (insurance fee) which shall be paid at 2Go Travel terminal.
To avail the infant rate, birth certificate must be provided. Only 2 infants are allowed per adult passenger.
For children 3- 11 years old, they may avail 25% discount on regular base fare or the full promo fare whichever is lower. Birth certificate is required to get the child discounted rate.
Is Birth Certificate needed for children to board 2Go Travel ships?
Please bring a birth certificate or the child’s ID to be presented to the crew upon boarding.
Is there discounted fare for senior citizens, PWDs and students?
Senior Citizens, Persons with Disabilities, and students may enjoy discounted fare upon presentation of a special ID: OSCA ID (Office of the Senior Citizens Affairs), NCWDP ID or a valid student ID.
Do take note that these discounts will not apply if you purchase 2Go Travel promo fares. The lower fare will be charge to the passenger.
Are there other discounts offered by 2Go?
Passengers who have Pag-ibig Loyalty Cards can avail 20% off on 2Go retail ticket fares. You have to present the said card to get the discount. .
Can pregnant women travel on board Superferry ships?
Passengers who are 7 months and below pregnant are permitted on board 2Go Travel ship if the expectant mother can present a medical certificate from her OB Doctor attesting to her fitness to undertake the travel.
Pregnant women who are more than 28 weeks pregnant may be denied passage on the ship.
How much is the free baggage in 2Go Travel Ticket?
2Go regular or promo fare ticket include Personal Baggage Allowance of 60 kg. Baggage allowance is updated as of July 26, 2018. Baggage dimension should be not more than 20 inches in height and 30 inches in width per piece.
Is there a free meal Included in 2Go Superferry Fares?
Yes, free meal is included in 2Go Travel ticket which vary depending on the trip schedule or route.
Is bed linen included in Superferry ticket?
Except for the Jet Seater accommodation, free linen is included in the ticket.
Do passengers need to pay terminal fee?
There is an additional terminal fee (Manila Pier 4) as follows: regular passengers- P95.00; students- P75.00; Senior Citizens- P50.00.
How to book 2Go Travel tickets?
There are 3 ways in booking Superferry 2Go fares. a) Book your Superferry regular or promo ticket by calling 2Go hotline: (02) 528 7000; b) Book tickets online at www.travel.2go.com.ph; c) Buy Superferry fares at authorized booking and ticketing offices including ticket office in Manila Pier 4 and other ports of call/destinations of 2Go ships.
Read 2Go Travel ship destinations on this POST.
How to book online?
Check this 2Go Travel Online Booking Guide for reference.
What is the method of paying Superferry tickets?
For tickets booked online, you need to pay thru credit card or ATM card. (Check here List of ATM cards)
What are the Payment Centers where 2Go tickets can be paid?
At present, Superferry has no authorized Payment Centers where you can pay the 2Go Travel regular fares or promo tickets.
How much is Superferry ticket prices?
2Go Travel ticket rate is not fixed. Fares also vary according to travel dates and demands during peak season.
To check the ticket price for your travel date, you may call the hotline to check on boat fare for your intended trip or you may book online at the shipping line website.
Can you book for round trip ticket?
Yes, a passenger may book for one-way or round- trip ticket.
Does Superferry has voyage Manila to Tagbilaran?
The shipping line has no direct boat trip to Tagbilaran. Passengers may take the Manila to Cebu route, then proceed to Tagbilaran via SuperCat.
May byahe ba ang 2Go Manila to Leyte?
Superferry 2Go has no boat trips to Leyte.
What are the destinations of 2Go ships?
What are the types of accommodations?
In general, accommodations in Superferry are: Super Value Class, Mega Value Class, Tourist Class, Cabin Room and Suite Room. However, not all these accommodations are present in all 2Go vessels.
How much should I pay if I bring a motorcycle, car or any vehicle on board Superferry ship?
For transport of vehicles or cargos, please call (02) 528 7400 or you can send email at 2Go_Freight@2Go.com.ph
Can passengers bring pets on board? How much is the pet handling fee?
A passenger can bring a pet on board provided there is a Quarantine Permit from the Bureau of Animal Industry and that the pet is properly caged. Pets will be placed in a different section of the ship.
Rabies vaccination is required for pets 3 months and above. Pets are permitted on board after 14 days from vaccination date.
The Bill of Lading for the pet depends on the cage size.
What time should the passengers be in the terminal?
Travelers must be at the terminal 2 hours prior to boat departure time.
For those who want to get 2Go Travel promos, be always ready to book promo tickets by having your credit card or ATM card handy at all times. Who knows, there will be P5 Crazy sale or other 2Go Travel promo soon?
We will be giving you updates and latest information on 2Go Travel Superferry and other shipping lines in the Philippines trip schedule and boat fares. Don’t forget to LIKE and FOLLOW our Facebook: 2Go Promo Ticket to get notification on promos and other info in your newsfeed.